Step 1: Clear your browsers cache.Click here to see a step by step guide on how to do this per browser (eg. Chrome, Safari, Firefox etc.)Note: For enhanced compatibly we recommend users use PocketQS via the Chrome browser (Click here to download)
Step 2: Login & refresh again, the issue should be resolved, to prevent in future please see note below.Note: An alternative to clicking the refresh icon next to the URL, is to click on the in-app ‘refresh’ icon or ‘save’ icon (Please see screenshots below)
To resolve please:
Step 1: Clear your browsers cache. Click here to see a step by step guide on how to do this per browser (eg. Chrome, Safari, Firefox etc.) Note: For enhanced compatibly we recommend users use PocketQS via the Chrome browser (Click here to download)
Step 2: Login & refresh again, the issue should be resolved, to prevent in future please see note below. Note: An alternative to clicking the refresh icon next to the URL, is to click on the in-app ‘refresh’ icon or ‘save’ icon (Please see screenshots below)